Wltoys A959 1/18 1:18 2.4G 4WD Off-Road Buggy RC Car RTR (Wltoys A959 Car; 1/18 Off-Road Buggy)
Dispatch: Usually will be shipped in
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|Shipping from Chinese Warehouse：|
|Airmail and register airmail||Area||time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-15 business days|
Australia ,New Zealand, Singapore
|7-15 business days|
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-20 business days|
|Brazil, Russia, Mexico||15-35 business days|
|Other countries||7-25 business days|
|EMS||All countries except those listed below||6-8 business days|
|Brazil and Russia||10-25 business days|
|Expedited Shipping*(DHL)||3-7business days to worldwide.||3-7 business days|
|Shipping from Local Warehouses:|
|Warehouses||Shipping Type||Shipping Time||Country|
|UK Warehouse||Royal mail||5-12 business days||UK & Other EU countries|
|UPS||3-7 business days|
|US Warehouse||USPS||3-6 business days||United States, Canada|
|UPS||2-5 business days|
|DE Warehouse||DHL||3-8 business days|| |
DE & Other EU countries.
|FR Warehouse||Express||2-5 business days||France & Other EU countries|
|ES Warehouse||Unipost||2-15 business days||ES & Other EU countries|
|Express||3-7 business days|
The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service team. We will settle your problem as soon as possible. Enjoy your shopping!
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1.Does RcMoment.com check the products before shipping them to me?
Yes., of course.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. Please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.
2．Are Products Guaranteed / Is There A Warranty?
Yes, everything you buy from RcMoment.com has a guarantee of quality and will exactly match the description on the website.
Factories that supply RcMoment.com are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. We double-check the contents of all orders carefully before dispatch to our customers. You can be confident about ordering from RcMoment.com just as much as any western retailer.
3. How long dose it take to have my orders shipped after the payment is made?
1. Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2. Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service . They will check for you.
4. What should I do if my items arrived damaged?
Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact RcMoment.com immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate RcMoment.com, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to RcMoment.com in order for us to send out a new piece.
5. What should I do if my products go broken after a period of use?
If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period. If it is not stated in the product listing, please contact our consumer service team.
In this case, please kindly provide us with proof as below:
The photos of original RcMoment.com package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and RcMoment.com is responsible for the shipping costs of arranging reshipment by air mail.
A: hi,dear. You can switch the country and currency at the top of the product page to know the time it takes for the delivery and free shipping.
A: hi, friend. Package list: 1 * Wltoys A959 RC Car 1 * 2.4G Transmitter 1 * EU Plug Charger w/ EU to US Adaptor 1 * Lipo Battery 1 * English Manual
A: Hello Andrew ! Thanks for your message. Please note our warehouse will send consumers specific Plug according delivery locations. Thanks! RcMoment.com Consumer Services Team
Your Question has been successfully sent our team. Thanks for question!
RcMoment.com offer latest RC models and accessories currently on sale on the market,
RcMoment.com provide international shipment for over 170 countries and locations. FREE shipment are available for partial categories. RcMoment.com currently has PayPal and MasterCard payments and more options will be added.
RcMoment.com offers at least 12 months warranty protections and 30days refund policy for consumers. RcMoment.com Team will test each product before shipment to ensure the best consumption experience.
RcMoment.com provides after-sale tech. supports for our RC beginners,
Based On 97 Customer Reviews
Share Your ThoughtsWrite a Customer Review
By M************** November 15, 2017
By K**** November 14, 2017
It's pretty cool if you are smart about it. These cars have a lot of electronics and wires, so you've gotta be careful to keep them safe from water. Additionally, with many mechanical parts, sand is another big no-no. Keep it to paved roads and sidewalks and you'll have a fantastic time with it. There is generally only one freq it works on, so be ready to do some RC work if you don't want interference. Anyway, I would give it five stars but they sent me a red one. I'm team mystic; and now all the valor kids think I roll with them
By D********** August 2, 2017
This car exceeded my expectations, It is extremely fast I've had it less than 3 weeks and I've already worn out the first set of tires. Torque is more than adequate for the car. I I have a small collection of other RC vehicles but this is the one that I find myself continuously playing with, it is just that much of a blast to operate, (and to observe). My friends are amazed (as am I) at the way this car runs.
By B********** July 24, 2017
By a**** July 23, 2017
Hello, On June 08, we ordered a remote-controlled car. Several weeks after barely a week of use, I sent you an e-mail (in French) to which I received no answer. I hope to have a return of this one written in English ... The car is OUT OF ORDER and I do not know how to send it back to you for warranty repair (as it has not been shocked or tampered with ...) Thank you for kindly replying by returning me specifying the formalities for the return. In this expectation, receive my best greetings,
By D******** July 4, 2017
By s**** June 15, 2017
By M*************** June 13, 2017
By N********************* June 5, 2017
By n**** May 26, 2017
By r**** May 26, 2017
By M*** May 18, 2017
Achei isso para a minha filha ... oh, e meu marido também queria ... não é um brinquedo para crianças jovens ... até maridos ... e depois de cerca de 20 minutos e 1 "aparentemente tão mal" quebra um peça de plástico quebrou. Ooops. A maioria de todas as peças sobressalentes são facilmente encontradas em custos bastante baixos e podem "atualizá-las" para o metal, o que deve resolver o problema; O marido diz que a maioria das peças parece muito fácil de substituir / atualizar.
By J**************** May 9, 2017
By P*********** May 3, 2017
By s**** October 16, 2016
By l**** October 3, 2016
By b**** October 3, 2016
By a**** October 1, 2016
By a**** September 30, 2016
By j**** September 29, 2016
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