Oryginalny ZD Racing NO.9106 Thunder ZMT-10 2,4 GHz 4WD RTR Brushless 1/10 Skala Elektryczny Monster Truck RC Car
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|Shipping from Chinese Warehouse：|
|Airmail and register airmail||Area||time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-15 business days|
Australia ,New Zealand, Singapore
|7-15 business days|
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-20 business days|
|Brazil, Russia, Mexico||15-35 business days|
|Other countries||7-25 business days|
|EMS||All countries except those listed below||6-8 business days|
|Brazil and Russia||10-25 business days|
|Expedited Shipping*(DHL)||3-7business days to worldwide.||3-7 business days|
|Shipping from Local Warehouses:|
|Warehouses||Shipping Type||Shipping Time||Country|
|UK Warehouse||Royal mail||5-12 business days||UK & Other EU countries|
|UPS||3-7 business days|
|US Warehouse||USPS||3-6 business days||United States, Canada|
|UPS||2-5 business days|
|DE Warehouse||DHL||3-8 business days|| |
DE & Other EU countries.
|FR Warehouse||Express||2-5 business days||France & Other EU countries|
|ES Warehouse||Unipost||2-15 business days||ES & Other EU countries|
|Express||3-7 business days|
The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service team. We will settle your problem as soon as possible. Enjoy your shopping!
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1.Does RcMoment.com check the products before shipping them to me?
Yes., of course.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. Please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.
2．Are Products Guaranteed / Is There A Warranty?
Yes, everything you buy from RcMoment.com has a guarantee of quality and will exactly match the description on the website.
Factories that supply RcMoment.com are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. We double-check the contents of all orders carefully before dispatch to our customers. You can be confident about ordering from RcMoment.com just as much as any western retailer.
3. How long dose it take to have my orders shipped after the payment is made?
1. Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2. Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service . They will check for you.
4. What should I do if my items arrived damaged?
Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact RcMoment.com immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate RcMoment.com, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to RcMoment.com in order for us to send out a new piece.
5. What should I do if my products go broken after a period of use?
If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period. If it is not stated in the product listing, please contact our consumer service team.
In this case, please kindly provide us with proof as below:
The photos of original RcMoment.com package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and RcMoment.com is responsible for the shipping costs of arranging reshipment by air mail.
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By j**** May 27, 2017
I've owned mine for about 3 weeks now and I'll say, this thing is a total blast to drive, even on only 2s.My opinion might be a little biased, what with being my first true hobby grade RC, but I'm thoroughly enjoying everytime I get to take it out. A couple things to note: Shipping says 2-5 days, but it's about 2-5 days for processing, then an additional 5-7 days for shipping with choosing the free shipping option....so not bad, but still a little misleading.Also,I'm not sure if it was just mine, but when I received my truck, (I didn't realize until a few runs later) a lot of the screws and stuff were not tightened properly. I had to loctite and tighten up my wheel nuts, I had to refill one of my shocks because it came loose and dumped all the oil while driving...also checked the other shocks and none of them were properly tightened either, so I had to pull all of them off and make sure everything was copacetic. The double sided tape for the ESC came loose (they do provide more double sided tape, but I chose to just put a little dab of rtv and that's held fine ever since. And finally, the set screw on the front of the slipper clutch, and the screw that connects the slipper clutch to the rear diff, were both loose, and it actually ended up shearing the rear screw completely in half because of being loose by about the 3rd run. Luckily, I was able to use one of the chassis screws to temporarily give me 4wd again, at least until my replacement hardware arrives.All in all, it's a very fun and very tough truck, I've had quite a few hard head on smacks into concrete, and quite a few nasty tumbles off of jumps, and nothing has broken yet. I would personally recommend just giving everything a look over and making sure it's all bolted down and in place before taking it on your first run and you should be good to go!
By u**** June 17, 2017
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