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Shipping Guide


Shipping Cost

You can see more of your order details and delivery information in your account at www.acenitues.com. You should firstly register an account at the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free shipping", you need to use the online system to generate a shipping fee for your order. Please put the total number of items in your shopping cart and then click the Check Out page, finally you can find shipping fees for different shipping services.

For further assistances please contact us through service@acenitues.com.



Track My Order

You can follow your order during its delivery process, or after it has left our warehouses.

Processing: You can check the status in "My Orders" page in your www.acenitues.com account.

Shipped: Once your order has been shipped, you will receive an reminder email from us with the tracking information for your packages as well as the website in which you can trace your order at. Please note tracking information is also available in your Order Details page.

Please note for orders under $30 value, the standard shipping opinion will not has a tracking code. In this case please refer to the Estimated Delivery Time section for your order delivery time.



Change Delivery Address & Cancel Order

Please contact us as soon as possible if you need to change your address by email to service@acenitues.com

The specific shipping cost and logistics are subject to the payment page, for the information may vary according to different order destinations.

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